[closed] Test Scripts Expected Results gets deleted when editing in 4.0.1
Leesen Padayachee (99●62●120)
| asked Dec 11 '12, 9:35 a.m.
closed Apr 28 '15, 8:27 p.m. by Rosa Naranjo (2.9k●1●17●23)
Good Day,
Please can you assist me with this RQM Test Script error a client is getting after the 4.0.1 upgrade:
When using IE(8 and 9), the client clicked on their expected results( Test Scripts) and it disappeared and showed as deleted in history of the script..so I changed them to Firefox and it solved th Then in firefox (10.0.11 esr), it stopped disappearing, but once they saved it, logged off and logged back on..it was gone again..and showed as deleted in history..so while playing around abit..I realised that saving and the refreshing after every save solved this..but the issue came back, and now once u enter a few smaple characters in the expected results fields and save and refresh, and then go add another step, the previous steps get deleted and show in history as deleted ( red line through it).
Please can you assist.
Thanks
Leesen
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The question has been closed for the following reason: "The question is answered, right answer was accepted" by rnaranjo Apr 28 '15, 8:27 p.m.
Accepted answer
Kegham
Yes. Defect 107495 is fixed in 4.0.7. See https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=108162
Rosa Naranjo selected this answer as the correct answer
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10 other answers
Hi Leesen,
there's a defect in RQM 4.0.1 for this problem, https://jazz.net/jazz02/resource/itemName/com.ibm.team.workitem.WorkItem/76488 |
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Hi Hao
Thanks for the quick reply, I see that the defect is resolved? So the worlaround is a hot fix? will we able to get this or must we wait for 4.0.1.1 ? |
Lessen,
As Hao noted, this is a known issue with version 4.0.1
There is a test fix available for version 4.0.1; please open a PMR with the RQM support team and reference the defect ID (76488)
Once open, the support team can direct you to the Test Fix
Ara
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Hi Leesen,
here is the work around provided in the workitem Problem SummaryEditing Test Scripts removes all Expected Results ProblemEditing a manual test script without editing its expected results causes the expected results to be deleted upon saving the manual script. WorkaroundThe recommendation is to contact support to obtain a hotfix for this issue and upgrade to 4.0.1.1 once released to obtain the fix for this issue. Complete one of the following steps for a workaround:
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thanks guys, I have a logged a PMR and will await a response.
Im just slightly confused with the workaround : " obtain a hotfix for this issue and upgrade to 4.0.1.1 once released to obtain the fix for this issue." Does this mean even if I do receive the hotfix, will I need to wait for the release of 4.0.1.1 before implementing the fix, or will I be able to implement it now? Let me know. Thanks |
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Leesan,
The Test fix that is currently available can be applied to version 4.0.1
RQM support will provided the details
Can you please send me the PMR#, I will put a note in it for guidance
Ara
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Thanks
See below: [PMR 13961 689 864] |
Hello all,
Just following on this thread and see if anyone continues to experience this issue of test scripts disappearing and getting deleted. We are on RQM 4.0.6. Is there a patch fix for RTC 4.0? If yes, can someone point me to the download link? Please see screen shot below on the version information: 
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Kegham
The defect referenced in this thread
has been resoled in version 4.0.2; if you are on 4.0.6 then you already have the code changes for this workitem
Are you experiencing a similar issue on your 4.0.6 environment?
There is a known defect in version 4.0.6 related to editing manual test scripts
If you believe you are encountering this issue, please open a PMR with the support team, reference this defect and a test fix can be requested
Thanks
Ara
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